Exchange 2016 offline address book not updating cached mode

14-Oct-2019 20:15 by 4 Comments

Exchange 2016 offline address book not updating cached mode - internet online dating in holland

Cached Exchange Mode gives your enterprise users access to their recent email messages (by default 12 months’ worth, but it can be more or less) when they are on the go and disconnected from the Exchange Server.

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Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?Good question, and as it turns out the answer is a simple one though probably a little more complicated than you would first expect.Let's say I want to rename a room mailbox called “BR Meeting Room 1” to “Sunset Room” instead.In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.Please note that I’m using Exchange 2007 with a separate CAS, HT, and Mailbox Server.

First, let’s go over what is happening and why it is and then we’ll go over how we can force the OAB (Offline Address Book) or GAL to update with these users.

You can read all about how OAB via DFS works by visiting this link about Exchange polling times and OAB distribution.

Now that we know it isn’t working by design, how do we fix it? We do this through the Exchange Management Shell: Make sure you substitute in your Client Access Server where the OAB is distributed with ‘servername’ above.

Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.

You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.

Before cloning the accounts he had removed the mailbox from the template account however it had left the Exchange attribute “Show In Address Book” populated. When in Adsiedit open up the Default Naming Context then open up your domain name and browse to the OU that the user is in that you need to modify. Right click the user account and select properties.

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